Warranty Terms and Conditions

This warranty is only applicable to Aprica, Joie and Smoby products bought in Singapore from Aprisin Singapore and/or authorised retailers only. It will not be extended to products bought from non-authorised retailers.

Click here to view the list of our authorised retailers.

It is important to read and abide by the following instructions and those in the instruction manual received with your product(s) to ensure safe use and fully maximise the included warranty.

The 1-year limited warranty covers manufacturing defects only. It does not cover normal wear and tear such as natural fading of colours, accident, incorrect or inappropriate usage of gear that does not follow the instructions in the manual, casualties and carelessness, cosmetic issues such as fading or scratches from normal wear, personal opinion dissatisfaction pertaining to functionality, features or aesthetics, repairs carried out by a third party. The only remedy available under this warranty will be replacement of the defective part.

Aprisin Singapore is unable to refund or exchange damaged items resulting from misuse, abuse, or normal tear and incorrect assembly.

Kindly register for your 1-year limited warranty from the date of receiving your item. Your personal data will be collected for the sole purpose of product warranty records. You will not be contacted without your consent.